I would never fall for a Phishing email Really? Are you sure? It’s that kind of overconfidence that can lead to a fall. Even those you would never expect to fall victim, including security expert Troy Hunt, can get hit when they have other things on their mind and get complacent… Listen to this…
How far should you go to prove that you are human? You’ve probably had to prove that you were human before by selecting the crosswalk pictures, or perhaps just clicking an “I am human” box. But what if you are prompted to select “Windows Key + R”, and “Ctrl + V” commands? Fun fact: Don’t!…
Microsoft is pushing out a newly designed version of Outlook without much warning Have you opened your trusty Outlook to find that it looks completely different and lacks some of the features you rely on? You have probably been New Outlooked! (Forced to the New Outlook without warning or apparent recourse). What is going on?…
Text (SMS) cyber-attacks are on the rise: have you received a text message about unpaid tolls from your EZ-pass? You may be careful with suspicious emails, but are you just as careful with incoming text messages? Smishing (the name comes from a portmanteau of SMS & Phishing) is a type of cyber-attack that targets…
There’s more at risk than just your email… What would be worse than a hacker having access to the contents of your email account? What if I give you a hint: “forgot my password”? This article provides information about how much damage a hacker can cause if they get into your primary email account(s). …
Do you know how to protect yourself online? You can find out in just two minutes! So, the holiday leftovers are still lingering in the fridge, and you are trying to motivate yourself as you look through your oh-so-long list of new emails. Don’t let the post-holiday blues lure you into a digital rabbit…
Take a screenshot, it lasts longer! Taking screenshots is a valuable skill that allows you to capture and save a permanent visual representation of the temporal display on your device’s screen. This skill can be incredibly useful for various situations like: documenting error messages for tech support, sharing information with others by visually highlighting specific…
How to preview URLs to avoid dangerous links Do you know the difference between a link and a URL? The link is the text you see in an email or on a webpage, and the URL is the underlying address that you will be redirected to once you click. Hackers can easily disguise the link…
There’s a 75% chance that *your* Social Security Number was leaked. What should you do? The story starts with a company called National Public Data, which gathered and aggregated data about you, me and the rest of the US population, then sold it to companies who wanted to target us for sales. They did a…
Enhancing Security with Multi-Factor Authentication (MFA) on Microsoft 365 Accounts In today’s digital age, securing online accounts is more critical than ever. One of the most effective ways to protect your Microsoft 365 account is by enabling Multi-Factor Authentication (MFA). This security measure adds an extra layer of protection, making it significantly harder for…
Reset the password on your O365 account This article will help you if you have forgotten your O365 password, or you think your password has been compromised. This step-by-step tutorial will show you how to follow the “forgot my password” link and reset it. Article Index: Primary Article IMPORTANT! Please note the following prerequisites…
Operating with your Microsoft 365 account This series of articles will help you access and use your Microsoft 365 account that your organization has made available to you. Article Index: Using Multi-Factor Authentication Reset your password This article is a work in progress. Articles will be added as warranted. If you have questions…
Don’t log in! Would you log into the Microsoft 365 online website in this image? Did you spot the problem? This article helps you identify fake websites and gives you one more reason to get a password manager. More info: What is a URL? Mozilla.org How to check if a website is legit Chase…
Microsoft will stop support for Windows 10 on October 14, 2025 If you are still running the Microsoft Windows 10 operating system, you have 14 months to make a decision. After that date there will be no security updates, patches, and no further technical support from Microsoft. This article will help you to plan…
Consider the following situation: Someone you’ve communicated with before sends you a personalized but unsolicited email with an attachment. You check the return email and confirm that it came from the person’s legitimate email address. Even though you were not expecting the email, you open the attachment anyway. The Microsoft Office document prompts you to…
Please update your various devices/systems. There have been some recent challenges to the security of Windows and the Chrome browser: A Windows Wifi takeover attack can allow a hacker access to your computer through Wi-Fi without your knowledge or interaction. Chrome has patched 4 zero-day attacks in just two weeks. Most devices will automatically update…
Get your computer issue resolved faster… these 9 important details will help identify the problem. Sometimes computers don’t do what we expect them to do. OK, perhaps more than sometimes. When they don’t, you want to get the problem resolved as quickly as possible. That’s where we, HDF & Associates, come in. We would like…
Privacy simplified. With the free DuckDuckGo browser You share your most intimate secrets with your search engine: medical, financial, and personal issues, along with all your day-to-day concerns. All that personal information should be private, but – on Google – it’s not. On Google, your searches are tracked, stored, and packaged up into a data…
Malware, phishing, ransomware… so many terms. Do you know what they all mean? We all know that our computers are under attack, and we most likely know many of the types of these attacks. But there are probably several types that you are not aware of, leaving you vulnerable. Please review this short list of…
A reboot a week keeps the doctor away Would you like to prevent most of your computer problems with a simple procedure that takes all of 3 minutes once a week? Would you do it? It’s as easy as rebooting your computer… in fact, it *IS* rebooting your computer. To find out why rebooting…
Do you know how to protect yourself online? Two minutes to find out! So, the holidays are over and you’re back at work. Are you focused, or will you fall into one of the many online traps? This quiz will remind you of the most important points to keep you safe! Please take two…
You want to find out if its naughty or nice… This is the time of year to be extra careful with emails. We are often busy with deadlines during the holidays which can lead us to rush more than normal. This could allow us to miss scams that we ordinarily would catch. Be careful, read…
Don’t click on that ad! Stay away from sketchy websites if you don’t want to get infected. Sounds familiar, right? But does that mean that legitimate sites are always safe? Unfortunately, no. The risk comes from the ads embedded in the sites that may infect your computer. But, how could a legitimate site embed a…
Who is responsible for your computer’s security? You can expect your IT support folks (if you have them) to put security layers in place to protect you and your equipment, but if you bypass that security…. then who is responsible? Yes, it is vital to install and maintain an antivirus solution on your device(s), and…
What to look out for Tech support scams are attempts by scammers to use scare tactics to trick you into fake technical support services to supposedly fix device or software problems that don’t exist. At best, the scammers are trying to get you to pay them to “fix” a nonexistent problem with your device or…
Patches are available for zero-day Apple security vulnerabilities Apple has released iOS security updates for both new and old devices, starting with iPhone 6s. These updates contain no new features but will protect you against multiple zero-day vulnerabilities which Apple claims have already been actively exploited. For more information, please read the rest of this…
If possible, limit a business email to a single topic Many people find it frustrating to receive emails with multiple topics. They may not be ready to respond to each topic at the same time, leading to potentially fractured email chains. And if they don’t address each topic, how do you file it? This…
If your Windows computer locks up, try the Emergency Restart. If your Windows computer is not responding, there is one last option to try before pressing and holding the power button (OK, two last options if you are a client of HDF and can call us for help): Try using the Emergency Restart. This article…
Review your passwords (at least the important ones) A recent study that reviewed 15 billion passwords found that the top 10 most popular passwords still include “123456” and “qwerty”. Before you gloat, thinking that you’re too smart to use one of those, ask yourself if “Diane2021!” is that much better? Remember, hackers have plenty of…
Get clean, unbiased, untracked search results through any browser with DuckDuckGo If two people enter the same search term in Google, would you expect them to get the same results? This article provides the answer and explains how Google’s tracking system skews each person’s results. It also provides details of an alternative search engine…
LastPass, one of the biggest online credential managers was breached. Should this scare you away from online credential managers? No Should this scare you away from LastPass? Yes Please read this article to learn what to look for in a credential manager and why you should get one now. More info: Secret Key: What is…
Receive a link to a SharePoint folder which someone has sent to you This article will walk you through the steps to receive access to a SharePoint folder someone sent you from their SharePoint library. This folder is meant specifically for you and will require you to enter a code sent to you in…
How to clean your laptop without damaging it Does your laptop look like it should have crime scene tape across it? Over time your spiffy new laptop will get a little grimy. You will want to be careful when you clean it to not damage the sensitive electronics and display. There are many sites…
Syncing Issue – There is a sync issue in OneDrive If you are getting an error indicator on your OneDrive icon: (note the red circle and “x”), then you are having a sync issue. It may be that one of the libraries that you have been syncing has been deleted, or that you no…
Stop Syncing a SharePoint library to your computer If you have previously synced a SharePoint library to your computer, and you want to stop syncing it, then this article will help you. Syncing a library to your computer allows you to easily access the contents of the library through your computer’s file explorer (or…
It’s time to get a Password Manager What if you could get into all your accounts with one click, using any of your devices, and have a unique, very long complex password for each account? Does this sound too good to be true? A password manager lets you follow the best security measures without having…
This is the season to be merry and enjoy the special people in our lives. But, since this is also a spending season, we must be even more vigilant about our purchases. This article provides tips from the FBI on how to be careful. More info: ‘Tis the season for holiday scams FBI Ho, ho,…
Passwords stored in your browser are not safe. Wait, what? Saving passwords in your browser is a weak link. When you enter a password while using Chrome, it prompts you to save the password. You click “OK”, because now you don’t have to worry about entering the password for that site again. You may…
Please update your various devices/systems. Major vulnerabilities have been discovered in several systems, including Windows, Mac, and Chrome. We suggest that you update your systems ASAP to protect yourself. This article has answers… More info: Update Windows HDF InfoLine Update your browser HDF InfoLine TAKE HOME MESSAGE Please keep your devices up-to-date to remain…
What are computer cookies, and what do I need to know about them? Should I be worried about cookie notices on websites? Are they tracking me? Is my computer infected? This article has answers… More info: What are Cookies and how do they work? Dale McManus Youtube video How to delete Cookies HDF InfoLine…
How to delete all cookies from the most popular browsers This article walks you through deleting all cookies from each of the most popular browsers. Article Index: What are cookies? HDF InfoLine article How to clear the cache and cookies in your Web Browser University of Iowa Deleting your cookies may also remove saved…
Those so-called “Security” questions are punching holes in your account defenses Let’s say your friend puts a high-security deadbolt on his front door. He then writes “Only for my mother” on an envelope, puts the key in it and tapes it on the door. Would you feel comfortable storing your family silver at his…
There’s more at risk than just your email… This InfoLine article has been updated. Please refer to the new version at: Protect your Email Account More information: Updated article Please remember that the InfoLine is free to share with your colleagues, friends and family. If you have questions about this, please let us know…
Be extra careful with MS Office documents A security hole has been discovered in Windows which allows hackers to bypass protection measures by configuring a malicious MS Office document (Word, Excel, etc.) and tricking you into opening it. Microsoft has not yet fixed the vulnerability, so we need to be extra vigilant about receiving…
Your browser needs to be kept up-to-date Your browser is arguably the most vulnerable piece of software on your computer or phone, since you use it regularly to access the Internet. Browser developers are constantly providing new features to keep you as a customer and to win new ones. This constant addition of new…
This is a dangerous time. Keep your eyes open. Along with the egregious physical attack on the ground in Ukraine, cyber-attacks are flying back and forth between the combatants. Unfortunately, these cyber-attacks are not limited to Russia and Ukraine. Parties trying for a peaceful resolution using sanctions are also viable victims in this battle.…
There is more to using a search engine then just typing in words… Entering a search word or phrase in a search engine is easy. But does the most relevant (to you) page show up in the first page of results? Do you spend too much time rummaging through the pages and pages of results…
Unused site accounts can come back to haunt you How many old, abandoned accounts do you have? If you are like most of us, there are plenty of sites you have signed into, and for one reason or another are no longer interested in. Why not just forget about them, and let them gather…
Receive a link to a SharePoint library which someone has sent to you This article will walk you, as an external user, through the process to obtain access to an entire SharePoint library based on a link you received by email. To verify your identity, and make sure that you are one of the…
Two minutes = better habits! With the holidays, family gatherings and celebrations behind us, it’s time to focus on work and, hopefully, remember some of the best practices we’ve learned. Please take two minutes to review the questions in this quiz to help you start the year productively and safely. More information: After reading…
Send a link to a SharePoint file to a specific external recipient You have a document in a SharePoint library and you want to send it to an external user (someone outside of your company), and you want to secure the transfer so nobody else can get the document. This article will walk you…
Receive a link to a SharePoint file which someone has sent to you This article will walk you through the steps to receive a document someone sent you from their SharePoint library. This document is meant specifically for you and will require you to enter a code sent to you in another email to…
Whatever they offer you, don’t feed the plants. This next month and a half is a very busy time for those of us shopping for gifts. It’s also an increasingly busy season for hackers. What better time to slip in traps then when we are spending a lot of money and are put off…
Do not rely on flash drives to protect your data USB flash drives are ubiquitous. We all have several of them that we use to quickly store data, or to transport data from one computer to another. Unfortunately, like all forms of digital storage, flash drives can break or corrupt your data, typically at…
Microsoft will start pushing out Windows 11 on October 5. This article includes steps to run a Registry script to block the install of Windows 11. You only have to run it once, and it will prevent your computer from upgrading to Windows 11. If you want to upgrade in the future, you can…
Microsoft will start pushing out Windows 11 on October 5. Please do NOT allow your computer to upgrade to Windows 11 for now. There will certainly be some initial issues, incompatibilities, and confusion. We don’t need to be the guinea pigs on this one. On your office computers, we encourage you strongly to not…
Can you undo that email you just sent? Have you ever wanted to retract an email? Perhaps you replied in haste and now you’ve changed your mind, or you replied to an email when you really wanted to forward it to someone else… You’ve already sent the email, and you’re staring at the screen,…
Sync a SharePoint library to your computer This article will help you if you have been provided a link (URL) to a SharePoint library and you would like to sync that library to your computer. Syncing it to your computer will make it easy for you to access its documents. Once the library is…
How to work with SharePoint libraries This series of articles will help you configure and access SharePoint libraries that your organization has made available to you. Article Index: Sync based on a library link Stop syncing a library Receive a link to a file (specific) Receive a link to a folder (specific) Receive a…
What is that new widget on my taskbar? Microsoft has silently rolled out a new widget that will show up on your taskbar in Windows 10. By default, it will show the current weather with both an icon and a text description. If you hover over or click on the widget, the full window…
Please patch your Dell computer Dell has identified a security vulnerability in a driver installed on Dell computers going back to 2009. The fix is simple, and we strongly encourage you to follow the steps in this article to remediate this problem on all your Dell computers (office and home). If you don’t have…
Did Outlook stop working for you? Microsoft pushed out an update to Outlook which prevents users from viewing or creating emails. They are working on a fix and may have already resolved the problem by the time you read this. If you are still having problems, please close and restart Outlook. If that does…
Select from those apps approved by your company The cloud provides many free IT apps to share and collaborate with your friends and colleagues, including Dropbox, Slack, Google Drive, iCloud, etc. If your company has not authorized their use for company data, then they are unapproved and you shouldn’t be storing work data there.…
Update your Dell BIOS and device drivers The Dell Command | Update (DCU) app (or the alternate “Dell Update” app) allows you to discover and install driver, BIOS and firmware updates on your system. The app allows you to keep your system up to date by automatically interrogating your system and comparing it to…
You’ve received an invitation link to a SharePoint folder from another organization. How do you accept? SharePoint is (among other things) an online file sharing system. Typically, it is setup for members of an organization. It has security measures in place to protect the files from other users, especially those outside the organization. However,…
Dark Mode may be easier on your eyes Dark Mode is all the rage these day. By reversing the dark and light elements of the page you may reduce eye strain, lessen battery demand, and help you sleep at night. If you wish to enable it, this article walks you through the steps to…
Using the Outlook program installed on your computer Virtually all email accounts can be accessed through a web browser. Using an installed version of Outlook on your computer, however, will provide more features, offline access and easier handling. This article will direct you to tutorials giving you step-by-step instructions to add your email account…
Watch out for fake package delivery messages You’re busy trying to meet deadlines. An email pops up with a package delivery notice, you quickly review it and click the link asking for more information. That’s all it takes to install malware on your computer. Even with all the pressure on us these days, we…
Save space and remove security risks Just as the Coasters sang so many years ago: “Take out the papers and the trash…. or you don’t get no spendin’ cash…”, we sometimes need to be reminded of this simple task. Yes, your computer has trash deposits that regularly need to be emptied. Take a moment…
Rising For Justice’s plan to store files in O365 We are in the process of migrating your data from Google Drive to Microsoft’s O365. This data migration involves not just moving files in the way they are currently organized, but also reorganizing them to better reflect your needs. Much of the data currently in…
Viewing and Removing shared file links Over time, you may send and receive a number of file links. To keep your lists manageable and to maintain security, we recommend that you remove unnecessary links after they have served their purpose. Article Index: Plan overview SharePoint & OneDrive We vs Me OneDrive Dashboard Working in…
How to receive a link to a SharePoint or OneDrive file If someone sends you a link to a SharePoint or OneDrive file, you will receive an email notification. What you can do with the file and how you can access it will depend on how they sent it. We recommend that you ask…
Send a link to a SharePoint or OneDrive file After reviewing the “We” vs “Me” post in this article, you should be familiar with the plan’s edict that all shared files and folders should be stored in SharePoint, not in your OneDrive. Since the documents you will be sharing with others will already be…
Add a shortcut to a SharePoint folder you frequently access Since you will be working mostly out of your OneDrive window, you will want to add shortcuts to those folders in SharePoint libraries which you frequently access. This post will walk you through the process to add these shortcuts. Article Index: Plan overview SharePoint…
Identify those SharePoint libraries you will frequently access SharePoint libraries are controlled by permissions set by the administrator. These permissions control which libraries you have access to, and what you can do with them (read only, edit, publish, etc.). There may be many libraries you have access to, but perhaps there are only a…
Access your SharePoint and OneDrive documents from a browser You don’t need to use installed MS Office desktop apps. You can create and modify SharePoint and OneDrive documents from any browser. O365 provides online versions of the MS Office apps and makes them available to you through your O365 license. This means that the…
Access your SharePoint and OneDrive documents from an MS Office app You will be working in MS Office apps (Word, Excel, etc.) frequently. This post will show you how to easily access your SharePoint and OneDrive documents from inside these desktop apps. O365 provides online versions of the MS Office apps and makes them…
Accessing your OneDrive and SharePoint files from one window We’ve gone over the differences between OneDrive and SharePoint, and outlined the plan determining where to store your documents. You’re probably now thinking that you will need to switch back and forth between OneDrive and SharePoint to access your data. While you can switch back…
A plan to categorize documents based on who will need to access them Using both O365’s SharePoint and OneDrive apps to store your company files means that you will need to decide which app to use when. Keeping this distinction clear will help you maintain the organization of your company’s data and make it…
An introduction to the two O365 file storage applications In many ways SharePoint and OneDrive provide the same function: they allow you to store documents in the cloud, secured by your O365 credentials. In fact, there is a lot of overlap of features between the two applications (apps). This sub-article will help you understand…
A plan to use SharePoint and OneDrive to store and access your company data O365, Microsoft’s cloud based services solution, provides two applications (apps) for storing and accessing your data: SharePoint and OneDrive. This article (including posts) will introduce you to these applications and guide you as use them effectively and efficiently to store…
Please update your Chrome browser. A ‘High Severity’ zero-day vulnerability was discovered that is already active in the wild. A vulnerability was discovered in the Chrome browser just days before Halloween. Please take the 2 minutes you will need to make sure your version is up-to-date, so you don’t end up with a ‘trick’…
Sync your O365 emails to your personal device Easily take your Microsoft Office 365 (O365) email with you by syncing it to your personal device: Android phone, iPhone, iPad, tablet, etc. The information in your mailbox will stay up to date with your copy of the mailbox in the cloud (and on your computer).…
Syncing your O365 email on your Android device using the Outlook app The Outlook app is available for free from the Play Store. Using it would give you an experience similar to your experience using Outlook on your computer. The steps below show you how to connect your Android device to your O365 account on…
Syncing your O365 email on your Apple device using the Outlook app The Outlook app is available for free from the Apple store. Using it would give you an experience similar to your experience using Outlook on your computer. The steps below show you how to connect your Apple device to your O365 account on…
Syncing your O365 email on your Apple device using the built-in email app Your Apple device comes with the iOS Mail app. This built-in app can be used to easily sync your O365 email with your device. The steps below show you how to connect your Apple device to your O365 account. Note: You…
Syncing your O365 email on your Android device using the built-in email app Your device running the Android OS comes with the gmail app. This built-in app can be used to easily sync your O365 email with your device. The steps below show you how to use the automated way to connect your Android device…
HDF’s email filtering system: What you need to know. HDF offers additional email protection through SolarWinds Mail Assure. Mail Assure filters our clients’ email before it arrives at their email server, blocking SPAM and viruses before they can reach our mailboxes. If you are interested in getting more email protection, or are unsure if…
Microsoft has released its new browser Microsoft has (fairly) silently pushed out the new version of it’s browser: Edge. You may have noticed the new “e” logo on your task bar, or worse yet, you may have noticed that your default browser was changed… without your permission. This article tells you everything you need…
How hackers breached Twitter – and what WE can learn from it On July 15th, Tweets were sent from 45 different accounts including those of Bill Gates, Jeff Bezos, Obama, Apple and others. The attack did not crack any software or hardware security systems. They got access to the accounts by merely asking for…
Your computer stops responding… You’re typing on a Word document, and all of a sudden your cursor stops moving and your computer becomes unresponsive. You’ve just launched your browser and nothing is happening on your screen. You try to click it again, but the computer isn’t responding to anything you do. You left your computer…
Webex Tips for participating in a meeting This article will help prepare you to participant in Webex meetings by testing your computer and by guiding you to avoid some difficulties. While joining a meeting is very straight-forward, you may want to make sure that your computer’s camera, video, speakers and mic are configured correctly before…
Microsoft Teams includes a very rich bundle of programs to help you easily communicate with colleagues and friends remotely. To hope you navigate the means ways to use Teams, we offer these tips. Article Index: What is Microsoft Teams?: Work remotely without feeling remote Get started with Teams: Take your first steps Meet with people…
The MS Office AutoSave feature can save you from disaster Have you ever forgotten to save a document and lost your work? Or the computer froze up before you could save that half-written report you’ve been working on for two hours? Microsoft’s AutoSave function was created to protect you from these events. But you…
Work remotely without feeling remote. Microsoft Teams is a hub for teamwork. It allows you to easily pull together individuals, no matter where they are, to share information, work collaboratively, and bridge their physical divide… be it the distance to their office down the hall, or to their home where they have been sequestered…
The Teams App comes bundled with several versions of MS Office 365, so you may already have it on your computer. If not, it’s a simple process to download and install it. You can use an appropriate MS Office 365 license or download the free version of Teams (which has some limitations). This article…
If you have been asked to participant in a video conference (Meeting) as an outside participant (someone from a different organization), please follow the simple steps below. What you will need to join the meeting: A PC, Mac, iPad, iPhone or Android phone. An internet connection, or a cellular data plan. If you want to…
In Microsoft terms a video conference is called a Meeting. You can have a meeting with Participants Inside Your Organization (PIYO) and/or Participants Outside Your Organization (POYO). PIYOs are only those participants who have an email address in the same domain as you. If any of your desired Participants are Outside your organization, please view…
In Microsoft terms a video conference is called a Meeting. You can have a meeting with anyone, even with a Participant Outside Your Organization (POYO). POYOs are anybody with an email address which has a different domain than your own. The Team App will invite them to join the meeting by sending them an email which…
Access company resources and work productively from home If you are going to be working from home due to the spread of COVID-19, we provide a few guidelines to prepare you for it, especially for those of you who have not done so before, or have not done so for an extended period. You may…
IF KEEPING WINDOWS UP TO DATE WERE AS EASY AS REBOOTING ONCE A WEEK, WOULD YOU DO IT? Keep your Windows 10 computer running smoothly by making sure it gets updated at times convenient to you… if you don’t pay attention you may be putting your company’s data and your identity at risk. Fortunately, once…
Confirm the link BEFORE you click! We all know that underlined text represents a link to a file or page. Sometimes that text shows you the address of that item… or does it? The address displayed does not always reflect the actual address of the link, so *always* confirm the link address before clicking!…
Two minutes = safer habits! With the holiday celebrations, family gatherings and perhaps some much needed rest from work pervading your thoughts, you’re probably not thinking about cybersecurity. However, I encourage you to set aside just two minutes to take this security quiz to help you start the new year with safer online habits.…
Some of your credentials are most likely on the dark web! With all of the breaches that have happened over the last several years, I can almost guarantee that some of your credentials have ended up on the dark web. If they have, then you need to change those passwords… yesterday! With one click…
Please update your Chrome browser. A ‘High Severity’ zero-day exploit was discovered that is already active in the wild. On Halloween, when kids were dressing up to score some candy and scare their friends, Google engineers generated their own fear when they released information about two security issues with the popular Chrome browser. One…
Use a Formula to Create Unique and Secure Passwords Are you using the same password for multiple sites? Please read this article to determine if creating a simple formula may help you create unique and secure passwords for each of your accounts. You know that we should create unique passwords for each account, but with…
Get your computer issue resolved faster… these important details will help identify the problem. This InfoLine article has been updated. Please refer to the new version at: https://hdf.net/help-us-help-you Please do *NOT* force your computer off by pressing and holding the power button If your computer is “acting up”, please contact us before forcing it off. …
Phishing cybercriminals are still out there… but now they are customizing the attacks! Be on the lookout for customized Phishing emails! Cybercriminals have been taking the time to research your organization and craft customized emails to impersonate specific people to trick you into sending them money, credentials or identity information. These are called Spear…
Please protect your Windows 7 computer by keeping it patched. Even though Windows 7 was released back in 2009, it still receives patches to keep it protected against new vulnerabilities. The operating system lets you know when new patches are available by displaying one or more of the icons shown below (see “What to look…
Please keep your computer running, but reboot it every couple of days to keep it running optimally. We all know that the first thing most IT support folks will ask you to do to resolve a problem is to reboot your computer (You did reboot before you called, didn’t you?). But did you realize that…
How do you access shared files in Azure O365 Cloud by HDF This article is designed to help you understand the files sharing features of Azure O365 Cloud by HDF, a compilation of services provided by Microsoft. Your shared files are stored in SharePoint in the cloud. You can access them through a browser,…
Here are some troubleshooting tips to try when file sharing does not seem to be working correctly on your computer. Sometimes computers just don’t do what they are supposed to do… shocking, eh? We will try to add to this list as more issues arise. If you have any suggestions of issues to add,…
How do I log into a computer that is connected to the Azure O365 Cloud by HDF network? The login process is straight forward, and similar to other networks, but there are some unique characteristics you should be aware of. Article Index: Primary Article: The top/primary article. Description of an OnPrem Network: How a…
So, you’ve left your server in the office behind and you’re now connecting using Azure O365 Cloud by HDF. What now? This article is designed to help you understand the new Azure O365 Cloud by HDF, a compilation of services provided by Microsoft. This article only applies to those who use this new network. …
What is an Azure O365 Cloud by HDF network, and how does it work? This article describes an Azure O365 Cloud by HDF Network, and how a client using one logs in, accesses files, etc. Article Index: Primary Article: The top/primary article. Description of an OnPrem Network: How a typical non-Azure O365 Cloud by…
What is an On Premises network, and how does it relate to an Azure O365 Cloud by HDF network? This article describes an On Premises (OnPrem) network, and how a client using one logs in, accesses files, etc. This is the network you are probably familiar with. Reviewing this type of network may help…
Explaining why software keeps needing to be patched. I was out to dinner with some friends the other night when the topic of Viruses came up. A friend asked why we need to keep patching our OS. Wouldn’t all the holes be patched eventually? I explained that despite the thousands of person hours that go into…
You are not safe from email attacks just because you work for a small business. Since most businesses are of the small to medium size, and since email attacks are so easy to implement, criminals are focusing more of their time on you. If you are a client, you have HDF & Associates implementing security…
One of Microsoft’s most successful operating systems is gradually approaching the end of its lifecycle : in 1.5 years’ time, Windows 7’s extended support will finally expire. For all customers with Windows 7 PCs, this means there will be no security updates, patches, and no more technical support from Microsoft as of January 14, 2020. More…
Please help us to help you and your organization: Be EXTRA vigilant with your computer activities! Computer researchers have recently found out that the main chip in most modern computers—the CPU—has two hardware bugs. They are really design flaws in the hardware that has been there for years. This is a big deal because it…
Please check your Windows computer to make sure you are getting critical Microsoft patches. A dangerous virus has been spreading rapidly. Because of a flaw in most Microsoft operating systems, this virus is able to attack without assistance, and if you are not protected you could lose access to all data files on your computer.…
