What are cookies?

What are computer cookies, and what do I need to know about them? Should I be worried about cookie notices on websites?  Are they tracking me?  Is my computer infected?   This article has answers… More info: What are Cookies and how do they work? Dale McManus Youtube video How to delete Cookies HDF InfoLine…

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Don’t answer security questions

Those so-called “Security” questions are punching holes in your account defenses   Let’s say your friend puts a high-security deadbolt on his front door.  He then writes “Only for my mother” on an envelope, puts the key in it and tapes it on the door.  Would you feel comfortable storing your family silver at his…

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Protect your email account

There’s more at risk than just your email…   Its important to protect the confidential information in our mail box, but there is an even greater danger to you if hackers get into your email account.  Do you know what it is?  What if I give you a hint: “forgot my password”? This article provides…

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MS Office Security Hole

Be extra careful with MS Office documents   A security hole has been discovered in Windows which allows hackers to bypass protection measures by configuring a malicious MS Office document (Word, Excel, etc.) and tricking you into opening it.  Microsoft has not yet fixed the vulnerability, so we need to be extra vigilant about receiving…

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Update Your Browser

Your browser needs to be kept up-to-date   Your browser is arguably the most vulnerable piece of software on your computer or phone, since you use it regularly to access the Internet.  Browser developers are constantly providing new features to keep you as a customer and to win new ones.  This constant addition of new…

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Heightened Vigilance

This is a dangerous time.  Keep your eyes open.   Along with the egregious physical attack on the ground in Ukraine, cyber-attacks are flying back and forth between the combatants.  Unfortunately, these cyber-attacks are not limited to Russia and Ukraine.  Parties trying for a peaceful resolution using sanctions are also viable victims in this battle.…

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Better search results

There is more to using a search engine then just typing in words… Entering a search word or phrase in a search engine is easy.  But does the most relevant (to you) page show up in the first page of results?  Do you spend too much time rummaging through the pages and pages of results…

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Delete abandoned accounts

Unused site accounts can come back to haunt you   How many old, abandoned accounts do you have?  If you are like most of us, there are plenty of sites you have signed into, and for one reason or another are no longer interested in.  Why not just forget about them, and let them gather…

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Take the 2-minute year end Best Practices quiz

Two minutes = better habits!   With the holidays, family gatherings and celebrations behind us, it’s time to focus on work and, hopefully, remember some of the best practices we’ve learned.  Please take two minutes to review the questions in this quiz to help you start the year productively and safely. More information: After reading…

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The holidays are here – be careful

Whatever they offer you, don’t feed the plants.   This next month and a half is a very busy time for those of us shopping for gifts.  It’s also an increasingly busy season for hackers.  What better time to slip in traps then when we are spending a lot of money and are put off…

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Flash drives can fail

Do not rely on flash drives to protect your data   USB flash drives are ubiquitous.  We all have several of them that we use to quickly store data, or to transport data from one computer to another.  Unfortunately, like all forms of digital storage, flash drives can break or corrupt your data, typically at…

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Please do not update to Windows 11

Microsoft will start pushing out Windows 11 on October 5.   Please do NOT allow your computer to upgrade to Windows 11 for now.  There will certainly be some initial issues, incompatibilities, and confusion.  We don’t need to be the guinea pigs on this one. On your office computers, we encourage you strongly to not…

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Recall an email

Can you undo that email you just sent?   Have you ever wanted to retract an email?  Perhaps you replied in haste and now you’ve changed your mind, or you replied to an email when you really wanted to forward it to someone else…  You’ve already sent the email, and you’re staring at the screen,…

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SharePoint Libraries

How to work with SharePoint libraries   This series of articles will help you configure and access SharePoint libraries that your organization has made available to you.  This is still a work in progress. Article Index: Sync based on a library link Receive a link to a file (specific) Receive a link to an entire…

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Windows News and Interests widget

What is that new widget on my taskbar?   Microsoft has silently rolled out a new widget that will show up on your taskbar in Windows 10.  By default, it will show the current weather with both an icon and a text description.  If you hover over or click on the widget, the full window…

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Install Dell Patch

Please patch your Dell computer   Dell has identified a security vulnerability in a driver installed on Dell computers going back to 2009.  The fix is simple, and we strongly encourage you to follow the steps in this article to remediate this problem on all your Dell computers (office and home). If you don’t have…

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