O365 Phone – Apple iOS Mail app

Apple occasionally changes the settings configuration for their apps, so these directions may not exactly match the options you see. Use these steps as a guide or consult Apple’s website for your particular device. You can also reach out to HDF for support.

The steps below are accessed through your iOS device’s Setup app.

Add an Account
Go to your iPhone or iPad’s Settings > scroll down and tap Accounts & Passwords > Add Account.

Note: If you’re still on iOS 10, go to Mail > Accounts >Add Account.
Select your Account type
Select Exchange.

Do *NOT* select “Outlook.com”
Enter your email address
Enter your O365 email address and a description of your account. This description is for your purposes only and can be anything you’d like to identify this account. We suggest including your company name: i.e. HDF O365

Tap Next.

You will be prompted to sign into your O365 account.

Tap Sign In.
Enter password
Enter the password associated with your email account. Tap Sign in or Next.
Accept request
The Mail app may request certain permissions. Tap Accept.
Choose services
Choose the services you want to sync with your iOS device and tap Save. You’re done!
Confirm your calendar and contacts are syncing
Open your built-in mail, calendar and contacts apps to confirm that your data is syncing with each of them (typically, if it is syncing with one, it will sync will all of them).