Server or cloud? Google or Microsoft? Comcast or Verizon? Pertetual licenses or monthly fees? Upgrade your computers or replace them? We have been helping our clients with decisions like these since 1995. And we’ve learned a thing or two along the way. One of our biggest lessons was to come to understand that even though many companies are using the same solutions, they use them in individualized ways.
Companies are best served when their tools help them perform their tasks, not when their tools force them to adapt their processes due to tool limitations. To prevent being caught by these limitations you need to know the features of your tools before you purchase them. Or you need to partner with a company that can guide you.