5/23/2017 9:03:51 PM

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Success Story

University Professional Continuing Education Association

Description:
The principal US organization for continuing higher education, the Association assists institutions of higher learning and affiliated nonprofit organizations to increase access through a wide array of educational programs and services.
Client's Website:
http://www.upcea.edu
Challenge:
To provide controlled access to shared information to and between a few thousand members. The solution had to be easy to use and be available without installing any additional software on the member’s computers.
Solution:
HDF solved this challenge with the installation of the HDF WolfForum, a web-based collaboration portal providing message boards, chat, file libraries, and announcements to their members. HDF also provides hands-on and consulting services to help the UPCEA eliminate computer worries and focus on their core business.
How we measure our success:
By UPCEA’s satisfaction and their reduction in workload. Members now have immediate access to shared data 24/7, making them more satisfied with UPCEA’s services. UPCEA staff’s workload has been reduced (time spent fielding requests for the data), allowing them to be more productive in other areas.

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